Telephony

The very first point of contact with a company usually happens via the telephone. Therefore, it is crucial that customer and stakeholder interactions are handled as professionally as possible.

To ensure the switchboard can deliver optimal service, it is essential that it has the right tools at its disposal. If you already have a well-functioning PBX, we can connect it to an alternative IP telephony provider via the internet (SIP trunk). This often results in significant savings on outgoing calls, especially for international calls, but national calls are usually cheaper as well.

If you and your employees are frequently “out of the office” and primarily use mobile phones, a mobile switchboard can be a beneficial solution.

IP telephony from Flexfone combines traditional telephone system functions with employees’ mobile phones, while providing great flexibility in managing various direct numbers, mobile numbers, landlines, local numbers, and more.

The telephony solution is based on tight integration between desk and mobile phones. Through easy-to-use online tools, you can tailor the solution to fit your company’s specific needs.